Responsible Gaming

GatoBet is dedicated to responsible gaming and the deterrence of gambling by the under-aged, and those defenseless to compulsion.
GatoBet is dedicated to offering its players a fun gaming environment while upholding a responsible gaming online establishment.
Here, you will find information about how to avoid addiction to gambling, self limits and self-exclusion tools available in our games.
You will also be able to find contact information for several national and local gambling assistance organizations and methods for preventing access to gambling sites from your computer.
If you feel concerned about your gaming habits at GatoBet or believe it's time for a pause, we encourage you to contact customersupport@instantgamesupport.com to issue a self-exclusion period for a short term or a long term.

Refrain from Addiction to Gambling

We urge you to remember that the games we offer at GatoBet are meant to be a form of online entertainment only. Unfortunately, some players may have a disposition for becoming addicted to these types of games and there is a real likelihood that significant losses may be accumulated over the course of time.

We recommend that you keep these facts in mind:

• Partaking in our online games is for entertainment purposes only. The games should not be perceived as a way to get rich fast or cover debts you may have accrued.
• Online games are based on chance; there are no guaranteed strategies or methods that will promise you winnings on our site.
• Never wager more than you are comfortable with losing.
• Be confident that you desire to partake in online gambling and that the choice is entirely yours, and you are not pressured into playing by your peers.
• Refrain from attempting to 'chase' your losses. You may lose additional funds, by investing more money in the hopes of gaining back your losses from before.
• Keep track of how much you are spending when you gamble online. Check your games history on a regular basis.
• Define in advance how long you want to spend in the online casino. Agree to practical limits and stick to them.
• If your online gaming is getting in the way of your personal life and obligations you may have to others, you may have a problem with gambling. Halt your gambling activities right away and think about a solution.
• Learn the rules of each game before you play them.

Limits

GatoBet allows you to choose a daily, weekly and monthly limit amounts upon registration. The amounts include deposits, wagers and losses you are willing to accrue. Any change you want to make to your limits later on will become effective 7 days after you request them. In addition, you can also set time limits for how long you play. To change your limits, you can go to the "Account".

Time-out

A time-out is a feature that can be used if you would like to continue to gamble, but manage it by removing yourself from it for a short period of time. During a time-out, you can block yourself from playing for a set amount of time. 

You can set your time-out period in your Responsible Gaming settings, up to 42 days. Or you can send your request to our Customer Support via e-mail (customersupport@instantgamesupport.com).

Self-Exclusion

You may exclude Yourself from the use of the Services for any definite or indefinite time (or, if Your Account is regulated by the Company's Gambling Commission online gambling licence - for a minimum period of between six months to 12 months (extendable by You for one or more periods of at least six months each)) via the responsible gaming section in the client interface or by contacting our customer support via (customersupport@instantgamesupport.com), in accordance with Your decision to be provided to the Company. Prior to confirming Your self-exclusion request, You will be provided with information regarding the consequences of self-exclusion. Should You decide to be self-excluded, We encourage You to consider extending Your self-exclusion to other remote gambling operators currently used by You. Any undetermined bets at the time of Your self-exclusion will be settled in the normal way, according to the normal timescales and, if subsequently applicable, winnings paid to You. Any self-exclusion Account blocks cannot be undone during the agreed self-exclusion period.

Gamstop

If you are considering self-exclusion, you may wish to register with GAMSTOP. GAMSTOP is a free service that enables you to self-exclude from all online gambling companies licensed in Great Britain. To find out more and to sign up with GAMSTOP please visit www.gamstop.co.uk .

Reality Check

You may set up a reality check timeframe through the responsible gaming screen. Once set, the time that has passed since You started to play the Games within the same session will appear on the screen (the "Timecount"). Once the Timecount will reach the reality check timeframe You have set, You will be prevented from continuing playing the Games during the same session until You acknowledge You wish to continue playing the Games. If You acknowledge You wish to continue playing the Games, Timecount until the next reality check will be reset, and the abovementioned process will recommence. Beginning a new session will cause the Timecount to reset as well. At any point in time, You may change and/or cancel the reality check timeframe, and such change or cancellation will enter into force immediately (and in the case of change – will reset the Timecount).

Help With Gambling Addiction

Below is a list of organizations that can help you to deal with a gambling issue. It's also worth it to search for local organizations in your area listings or through your family doctor or cultural center:

UK

GamCare	http://www.gamcare.org.uk Tel: 020 7801 7000 Email: info@gamcare.org.uk
Gamblers Anonymous	https://www.gamblersanonymous.org.uk
Counselling Services	http://www.counselling-directory.org.uk/gambling.html
Gordon House Association	https://www.gamblingtherapy.org https://www.gamblingtherapy.org/en/email-support-gambling-therapy
Cumbria Alcohol and Drug Advisory Service (CADAS)	http://cadas.co.uk/
North East Council on Addiction (NECA)	http://neca.co.uk
Options - Southampton	Web: http://www.optionscounselling.co.uk/
RCA Trust	Email: http://www.rcatrust.org.uk

Internet Filtering Software

An important tool for preventing access to gaming sites is internet filtering software. If you want to block users in your home from using gaming sites, you can try one of the programs listed below.

We display PICS and ICRA labels on our site pages to publicize that our website is for online gambling. Internet filters can pick up on these labels and effectively block users on your computer from entering our sites. Microsoft's Internet Content Advisor is capable of reading these labels. For more info, please visit https://www.fosi.org/icra.

• Cyber Patrol – https://www.cyberpatrol.com
• GamBlock - http://www.gamblock.com
• Net Nanny - https://www.netnanny.com

Underage gaming

Underage gambling is strictly prohibited. You must be over eighteen (18) years old or of legal age as determined by the laws of the country where You live (whichever is higher).

We undertake appropriate age verification checks to ensure that all of our players are of legal age. In case, we are unable to verify the age of the player we will ask for further information to confirm that you are of legal age. Accounts may be suspended until satisfactory proof of age is provided and verified.

Parental Controls

Parental controls are an important way to keep your child safe online. Parental controls are available on most Internet-enabled devices including computers, smartphones, tablets and gaming systems. Parental controls can help reduce the risk of your child encountering inappropriate content when they are online:

Net Nanny - provides a content-control software marketed primarily towards parents as a way to monitor and control their child's computer activity. See website: www.netnanny.com

Qustodio -  The free version is one of the most comprehensive parental control apps around, enabling you to set rules and time schedules. See website: www.qustodio.com

In order to make a Deposit you must first register to play at GatoBet.

After you register and login, you will be able to deposit to play for real money by following the below instructions:

• Click on the "Cashier" icon, followed by the "Deposit" option.
• Select your preferred Deposit method.
• Fill out the relevant form as per the Deposit method chosen, click Deposit, and your chosen payment method will be charged and your account will be credited.
• You will receive an email notification with the transaction details.

GatoBet uses the latest encryption and protection technologies to ensure that your financial information is completely secure.

We are happy to offer a wide variety of deposit methods for you to choose from - Click here for more details.

Olorra Management Limited, provides transaction services to GatoBet - learn more

Player limitation and exclusions - Click here

Depositing Methods

Credit and Debit Cards Instant £ / € / $

We accept deposits from many different credit and debit cards including Visa, Visa Debit, Visa Electron, Visa Delta, Mastercard, Maestro, JCB, Solo, Switch, Diners Club and Discover. Fast multi currency transaction using your Debit/Credit card. Funds are instantly available in your GatoBet account once transferred Fully compliant with Payment Card Industry Data Security Standard (PCI DSS) Contact & Support: for any issues concerning your credit/debit cards, please contact our support. How to fund: Funds can be deposited using your Credit/Debit card.

PayPal Instant £

Paypal is a worldwide online payments system that supports online transfers as an electronic alternative to traditional methods. PayPal is only available for the UK customers. Every transaction is encrypted using advanced encryption technology. How to fund: Use your PayPal account to top up your GatoBet account. Funds are instantly available in your GatoBet account once transferred. For Further information: www.paypal.com

PayviaPhone Instant £

PayviaPhone is a new generation payment solution that can be used to make a fast and simple deposit online through billing by your mobile phone provider. PayviaPhone is only available for the UK customers. Minimum deposit: £10 up to £30. Pay via phone can’t receive withdrawals. A 15% processing fee will be deducted from all Deposits made by PayviaPhone.

PaySafeCard Instant £ / € / $

Paysafecard is Europe’s first prepaid card for online purchases. It works like a prepaid online calling card and can be bought at one of the 10,000 outlets in Europe that carry the card including petrol stations, banks and many other outlets. One of the great advantages of the paysafecard is that you are able to use cash to fund your online gaming and your personal and financial information does not need to be shared with any third party. Login to www.paysafecard.com for more information. Deposit Limit: Minimum: £/€/$ 10, Maximum: £/€/$ 700 Pay out your winnings quickly and simply with paysafecard.

Trustly Instant £ / € / $

Trustly is a technology company which develops and sells online payment solutions. Trustly enables online banking e-payments and works to make online payments as convenient, simple and safe as possible. Trustly allows you to pay within the trusted online banking environment of your own bank. Find out more info at https://trustly.com/en/ Deposit Limit: Minimum £/€/$ 20 , Maximum: £/€/$ 700 Pay out your winnings quickly and simply with Trustly.

Interac Instant CAD $

INTERAC Online offers a secure solution for paying directly through your online banking for Canadian customers. INTERAC Online is an immediate, secure, and easy-to-use online payment method. All you need is access to online banking through a Participating Financial Institution. Payments made with INTERAC Online are conducted through the convenience of your existing online banking access, without requiring you to create any new user names, passwords or accounts. Minimum deposit: CAD $ 20. Further information: www.interac.ca

Zimpler Instant €

Zimpler is a mobile payment service developed to make payments smoother for customers from Finland. How to fund: Enter your phone number and the verification code that you received as a text message. A Zimpler account is created for you which makes it swift and safe to complete a payment regardless of which site you use. Minimum deposit: € 20. Further information: www.zimpler.com

EcoPayz Instant £/€/$

With an ecoAccount users can receive, send and spend money worldwide all on one online account. The security and integrity of the user’s personal information is the top priority. How to fund: Open a free online account with Ecopayz and use your account ID to deposit. Minimum deposit: £/€/$ 20. Further information: www.ecopayz.com

NETeller Instant € / $

NETeller is a fast and extremely secure online transaction service which allows you to deposit money instantly into your GatoBet account. Not available for customers from the United Kingdom. Withdrawal time reduced to 24 hours for VIP players. NETeller provides 24/7 Customer Support Website: https://www.neteller.com available in multiple languages (Japanese, German, Danish, Spanish, French, Italian, Turkish, Polish). Freephone: (+) 800-7767-6343 (Austria, Belgium, China, Denmark, Finland, France, Germany, Hong Kong, Ireland, Italy, Japan, Macau, Netherlands, Norway, Portugal, Singapore, Spain, Taiwan, UK) E-mail: support@neteller.com How to fund: You can fund your NETeller account using the following methods: Credit Card (card payments are processed in real time, giving you instant access to your funds!), Online Check (EFT), InstaCASH, and Bank Wire. Internet Banking: some banks allow their customers to transfer funds directly from their online bank account into their NETeller account. Check with your bank for more details. Deposit limit: Minimum £/€/$20 , Maximum £/€/$5000 (additional limits by NETeller may apply)

Skrill Instant € / $

Skrill is the new name for Moneybookers, a convenient global payment service for transferring money over the Internet Localized service with 12 supported languages and domestic payment options in over 30 countries Not available for customers from the United Kingdom. Additional services such as sending SMS and faxes. Contact & Support: Live phone support: +44 870 383 0232 Email support available in the support center at www.skrill.com Live phone support at (+44) 870 383 0232 Monday - Sunday 9:00 - 18:00 GMT. Fax: UK 0870 922 3274, USA 509 271 5556, Germany 032 211 0899 0014, Netherlands 020 524 8418, France 01 5301 0809, International (+1) 509 271 5556 or (+44) 870 922 3274. How to fund: Register all your credit/debit card and bank details with Skrill and use them to pay at over 20,000 online shops. This means that you don't need to provide them each time you want to purchase goods and services online.

SOFORT Instant €

SOFORT is a market leading payment method used in Germany that enables users to pay online through their own bank. SOFORT offers a secure and convenient way of paying online. You can pay within a secure online banking environment of your own bank. Pay simply with an innovative system, the way you usually pay bills with online banking. Find out more info at https://www.sofort.com/. Deposit Limit: Minimum € 20, Maximum: € 5000

GIROPAY Instant €

GIROPAY is an easy to use online payment method used in Germany that provides users with the option to pay online through their own bank. GIROPAY offers users a safe and secure way of paying online. You can pay continently through an online banking environment of your own bank. Pay fast and simply https://www.giropay.de/. Deposit Limit: Minimum € 20, Maximum: € 5000

QIWI Instant € / $

QIWI is one of the leading Wallet providers in Russia and the CIS. QIWI Wallet is based on a Visa Prepaid Account, with millions of consumer accounts. Using QIWI you can easily fund your account. How to fund: Register your credit/debit visa card with QIWI and use them to deposit funds on your account. Deposit Limit: Minimum €/$20, Maximum:€/$5000 Pay out your winnings quickly and simply with QIWI Find out more info at https://qiwi.com/

WebMoney Instant €/$

WebMoney Transfer is a global settlement system and environment for online business activities. The system enables Internet users to conduct safe transactions in real time using WebMoney units (WM-units). No bank account or credit card is required to open or operate a WebMoney account. How to fund: You simply select the WebMoney option on the cashier page and follow the deposit process. Deposit Limit: Minimum €/$20, Maximum:€/$5000 Pay out your winnings quickly and simply with WebMoney. Find out more info at https://www.wmtransfer.com/ For general help or technical questions please contact us on the following phone numbers: +7 (495) 727-43-33 Moscow / +7 (812) 309-02-91 Saint-Petersburg.

Fast BankTransfer Instant £/€/$

Fast BankTransfer is a regular bank transfer which allows users to make a local bank payment directly through their bank account. How to fund: You simply select the Fast BankTransfer option on the cashier page and follow the deposit process. Deposit Limit: Minimum €/$20, Maximum:€/$5000

Euteller Instant £/€/$

Euteller was established to allow Finnish customers to make instant bank payments using their online bank accounts. How to fund: You simply select the Euteller option on the cashier page and follow the indicated deposit process. Deposit Limit: Minimum £/€/$20, Maximum:£/€/$5000 Pay out your winnings quickly and simply with Euteller. Find out more info at http://www.euteller.com/ Call for more information: +358 (0) 400 564008 Email: support@euteller.com

Once you have added your requested funds into your account, you will then be sent a confirmation email with all the transaction details added.

If you have any problems with depositing funds, don't worry, you can contact one of our highly trained Customer Service representative between 7:00 AM - 11:00 AM (GMT) by email or online chat - contact us.